Got a flight to catch? We’ll send a private car to pick you up at your Phoenix home, hotel or office and take you to Phoenix Sky Harbor International Airport (PHX). Just tell us your flight, how many bags you’re bringing and where you’d like to meet your driver.
Your trip to PHX starts well before boarding. Some people are pulling bags out of a hotel room. Others are walking out of a late meeting, or chasing a kid who can’t find a shoe. The drive changes with where you start, too. Downtown Phoenix and Desert Ridge are not the same distance from the airport. That’s why your address matters as much as your flight time.
Empire Limos can handle your whole group in one private transfer instead of a string of separate cars. Send us your flight date and time first. The reservations team will go through your pickup options before you commit to anything.
Hotel guests usually do best at the main entrance. Apartment residents should tell us the gate or building number. If the property has several entrances, say exactly where you’ll be standing.
No two airport runs look alike. Some start in a conference room. Others start at home, with kids running around and suitcases stacked by the door. Find the one that feels like your trip, then send us the details when you ask for a quote.
If your meeting runs until 3 p.m., a loose pickup plan won’t cut it. Tell us when the meeting ends and share your flight details, whether you’re leaving a Downtown Phoenix office or a conference hotel.
Hotel pickups run smoother when you name the exact spot. Tell us the hotel name and whether you’ll be at the lobby or the valet entrance. Give yourself time to check out and get your bags downstairs, too.
For a home pickup, start with your full street address. Does your neighborhood have a gate? Does your building have more than one entrance? Add that to your reservation request.
Strollers, kids and checked bags eat up space fast. Count everyone in your group. Need child seats? Tell us early and ask the reservations team to confirm they can provide them.
Six colleagues or a handful of relatives flying together? Splitting into several cars makes departure harder. Ask about group vehicles and give the team a realistic count of passengers and full-size bags.
Flying back into Phoenix? You can request the return trip separately. Include your arriving flight number and confirm the meeting point before you travel.
Does your airline depart from Terminal 3? Say so in your ride request. Your flight number helps you and our reservations team confirm the drop-off is planned for the right terminal.
Arriving at Terminal 3? Check your confirmation for the assigned meeting location. Commercial car pickup rules can differ from taxi and app-based ride rules.
Terminal 4 handles many PHX flights, but don’t trust an old terminal assignment. Check your airline details again on travel day. If you’re bringing oversized bags, tell us first so the team can pick a vehicle that fits them.
Being picked up at Terminal 4? Head to the meeting spot in your confirmation. Sky Harbor decides where commercial vehicles can pick up passengers, so stick to the spot you were given.
Four passengers and four large cases don’t always fit in the same car. Add backpacks and a stroller, and it gets tighter. Before you choose a vehicle, list what’s going in the trunk as well as who’s sitting in the cabin.
One traveler or a couple with light luggage? A sedan may be enough. Confirm trunk space instead of assuming every suitcase fits.
Ask about sedansCarrying more bags or traveling with family? An SUV is worth a look. Seating and cargo room vary by model, so check both.
Ask about SUVsA bigger party may need a van or Sprinter-style vehicle. Send the team one combined passenger count and one luggage total. They’ll go over the options that are available.
Ask about group ridesWhether you’re leaving from Arcadia, Ahwatukee, North Phoenix or Desert Ridge, each area needs its own timing. Rush hour matters too, both in the morning and in the afternoon.
Just a neighborhood name isn’t enough for us. Please send the full street address. If there’s a lobby, a driveway or a loading entrance, mention that as well.
Send us your date, pickup address and flight number. Let us know how many people are riding and how many bags you have. The clearer your message, the easier it is for the team to suggest the right vehicle and pickup time.
You’ll get vehicle options and a quote. Look past the total. Ask whether extra stops, waiting time or large bags change the price.
Read the pickup instructions, total price, payment terms and cancellation conditions before you approve the reservation. Fixing a wrong phone number is much easier before travel day.
A car from central Phoenix and a car from farther north won’t always get the same quote. Vehicle type, extra stops and waiting time can all change the price.
Don’t guess at a flat fare. Ask for a price built on your address and itinerary, then check whether taxes, airport-related charges, gratuity and waiting time are in it.
A private reservation works well for a family with several suitcases, or for anyone who wants the pickup locked in before departure day. You can talk through vehicle size and timing before you confirm.
A taxi or rideshare is fine for a short, simple trip. Add a group, big luggage or a few extra pickup details, and a prearranged private car starts to look better. Compare both before you decide.
Yes. You can request a private car from your Phoenix home, hotel or office to Phoenix Sky Harbor International Airport. Share your travel date, pickup address, flight number, passenger count and luggage details. The reservations team will review available vehicles, discuss pickup timing and explain how to confirm your booking.
Phoenix Sky Harbor uses Terminal 3 and Terminal 4 for passenger flights. Include your airline and flight number when requesting transportation so the intended terminal can be checked. Review your airline’s latest travel information before departure, and tell the reservations team if your flight or terminal details change.
Work backward from the airport arrival time recommended by your airline. Allow for the drive from your exact Phoenix address, expected traffic, loading luggage and reaching your terminal. Checked bags, international departures and busy travel periods may require additional time. Discuss your itinerary with the reservations team before confirming pickup.
Yes. You can request airport transportation from a Phoenix hotel, resort, residence or workplace. Provide the complete address, property name and a specific meeting point, such as the main lobby or driveway. Include gate codes or building instructions when needed, and allow time to bring your luggage downstairs before pickup.
Yes. You can ask about an SUV when your trip involves additional luggage or several passengers. Provide the number of travelers, large suitcases, carry-ons and bulky items, including strollers. Cargo space varies by vehicle and seating arrangement, so ask the reservations team to confirm a suitable option before you book.
Yes. You can request a return transfer from Phoenix Sky Harbor to your Phoenix address when arranging your departure ride or as a separate reservation. Share your arrival date, airline, flight number and luggage details. Confirm the meeting location, contact instructions and any applicable waiting charges before your travel day.
Confirm flight tracking directly with the reservations team before booking, because the arrangements may depend on your reservation. Provide the correct flight number and travel date, then ask how delays, early arrivals or cancellations are handled. Also clarify when waiting time begins and whether a changed flight requires contacting the team.
Meet your chauffeur at the location stated in your reservation confirmation. Pickup instructions can depend on your terminal and the transportation arrangements permitted at the airport. Keep your phone available after landing, follow the confirmed directions and contact the reservations team if you cannot locate the assigned meeting point.
Request a trip-specific quote using your full pickup address, travel date, passenger count and preferred vehicle type. Ask whether the quoted amount includes taxes, airport-related charges and gratuity. Additional stops, waiting time or itinerary changes may affect the total, so review the inclusions and conditions before confirming your reservation.
Yes. You can request group airport transportation for colleagues, relatives or other travelers sharing an itinerary. Send one accurate passenger total and a combined luggage count, including oversized items. Ask the reservations team which group vehicles are available and confirm seating, cargo capacity, pickup arrangements and pricing before booking.
Got your flight number handy? Send us your Phoenix pickup address, travel date and bag count. The reservations team will review car options and next steps with you.
