One Group Contact
Designate a lead traveler or coordinator who can confirm passenger status, approve schedule updates and communicate with the reservation team.
Move your group under one confirmed transportation plan. Empire Limos International coordinates passenger count, luggage, pickup points, route timing and the right group vehicle for airport transfers, corporate programs, weddings, events and tours.
A 14–27 passenger trip creates different planning requirements than an individual transfer. Everyone must know where to meet, the vehicle must safely accommodate people and belongings, and the schedule must allow enough time for boarding at each stop.
Empire Limos International builds the reservation around the complete assignment. The team reviews the group size, luggage volume, route, timing, venue access and trip purpose before confirming the proposed vehicle category. This process helps planners avoid undersized storage, unnecessary vehicle changes and disconnected pickup instructions.
Designate a lead traveler or coordinator who can confirm passenger status, approve schedule updates and communicate with the reservation team.
Put pickup addresses, ready times, destinations, loading allowances and final drop-offs into one itinerary that the group can follow.
Match vehicle size to passengers and belongings. Larger bags, equipment or multiple pickups can change the practical seating recommendation.
Fourteen passengers do not always require the same vehicle. A local meeting transfer with light personal items has different space needs from an airport arrival with checked bags or a production team carrying cases.
| Vehicle category | Published fleet seating | Useful for | Planning check |
|---|---|---|---|
| Luxury SUV | Up to 6–7 seats | Small executive groups or coordinated multiple-SUV movements | Passenger and luggage limits may require more than one vehicle |
| Mercedes Sprinter Van | 12–14 seats | Executive teams, airport groups, family travel and compact event transfers | Confirm bag count before using every available passenger seat |
| Mini Coach Bus | 24–36 seats | Conference teams, wedding guests, tours, shuttle loops and larger airport groups | Access, storage and amenities vary by assigned vehicle |
| Coach Bus | 35–56 seats | Large groups, high-volume events and programs requiring fewer total vehicles | Confirm loading zones, road access and venue staging requirements |
Important: Published seat counts describe vehicle categories, not a guarantee that every seat can be used with every luggage load. Vehicle make, configuration, storage and amenities can vary. Confirm the assigned category and requested features when booking.
A group airport transfer begins before the vehicle reaches the terminal. The booking should identify each flight, arrival time, terminal, passenger contact and expected luggage. Travelers arriving on separate flights may need a defined meeting point or staggered vehicle schedule instead of one uncertain pickup time.
For departures, the requested pickup time should account for hotel loading, additional stops, airport traffic and the airline’s check-in requirements. For arrivals, flight changes and terminal procedures can affect when the group is ready to meet the chauffeur.
Review airport transportation planningThe occasion tells us only part of the plan. Pickup structure, passenger flow, luggage, waiting time and destination access determine how the transportation should operate.
Connect airports, hotels, meeting venues, dinners and conference centers under one manifest. A coordinator can organize executives, speakers, employees or hosted guests by arrival group and required time.
Corporate transportationPlan hotel departures, ceremony arrivals, reception transfers and return loops. Buffer time helps manage boarding, photography schedules and guests who need clear pickup instructions.
Wedding transportationReview venue restrictions, designated bus zones, road closures and post-event meeting points before service. A specific group contact is valuable when crowds make individual communication difficult.
Event transportationSequence attractions, meals and scheduled visits with practical loading time. The itinerary should identify fixed reservations and flexible stops so the route can be reviewed in advance.
Count equipment, garment bags, cases and other cargo separately from passengers. One larger vehicle or a coordinated combination may be more practical than filling every passenger seat.
Keep relatives or friends together for reunions, celebrations, airport transfers and planned outings. Share mobility needs, child-seat requests and extra stops before vehicle confirmation.
A useful quote request includes the full assignment. Exact information lets the reservation team review vehicle fit, operating time and route requirements before confirmation.
Provide the passenger total, group type, lead contact and any travelers who need additional assistance.
List checked bags, carry-ons, equipment, display materials, instruments or other large items.
Submit the first pickup, every planned stop, destination and final completion point.
Confirm the proposed vehicle, schedule, quote, passenger instructions and applicable terms.
Use the confirmed contact and itinerary to manage boarding and communicated schedule updates.
Some groups arrive from different terminals, hotels or offices. Others need repeated shuttle loops between two venues. The transportation plan can use multiple pickup windows, more than one vehicle or hourly service when the route contains connected stops and waiting periods.
Each vehicle should have an assigned passenger group, pickup time and contact. Avoid telling every traveler to board any available vehicle unless the operating plan and capacity were built for open boarding.
Compare hourly and multi-stop serviceVehicle A: First arrival group from the airport to the host hotel.
Vehicle B: Later flight group with a separate terminal meeting instruction.
Evening movement: Confirmed hotel departure for the full team to a dinner venue.
Return: One scheduled return or staggered departures based on the approved program.
This is a planning example. Actual vehicle count and timing depend on the confirmed trip.
Group transportation is quoted from the operating requirements of the trip. The passenger count alone cannot determine an accurate price.
Reliable group movement depends on practical passenger communication. Before service, send every traveler the pickup address, ready time, meeting point, vehicle instruction and group contact.
Use a passenger-ready time that is earlier than the planned vehicle departure, especially for hotel or venue loading.
Identify a specific lobby, door, terminal zone or staging area instead of using a broad location description.
The designated group contact should know who is boarding and alert the coordinator if a traveler is missing.
Communicate approved itinerary changes through the group contact so instructions remain consistent.
A 12–14 seat Sprinter may suit a group at the lower end when luggage is limited. A mini coach can provide more passenger and storage flexibility for larger groups. The correct choice depends on the final passenger count, luggage, equipment, route, access and requested features.
Do not assume that every passenger seat can be used with a large bag for every traveler. Bag size and the vehicle’s storage configuration affect practical capacity. Share the number of checked bags, carry-ons and oversized items before the vehicle is confirmed.
Amenities vary by vehicle make and configuration. Request required features when asking for a quote and confirm them for the assigned vehicle. Do not treat a category-level amenity as guaranteed unless it appears in the confirmed reservation.
Multiple pickup points can be reviewed as one coordinated program. Provide each address or flight, the passengers assigned to it and the required arrival time. The plan may use separate pickup windows, several vehicles or a connected hourly itinerary.
Shuttle loops can be planned between confirmed locations when the schedule allows enough travel, boarding and unloading time. Provide the venue access instructions, expected passenger volume, event start and end times, and the number of desired movements.
Reserve as soon as the date, approximate passenger count and route are known. Vehicle availability can tighten around major events, wedding seasons, conferences and holidays. Early planning also provides time to finalize passenger manifests and venue instructions.
Provide the date, passenger count, luggage or equipment, pickup time, complete addresses, stops, expected end time and requested vehicle features. Add flight numbers, event schedules, accessibility requests and a group contact when applicable.
Requested changes can be reviewed, but they may affect vehicle availability, operating time, route feasibility and price. Send changes through the designated coordinator as early as possible and obtain confirmation before communicating a revised plan to passengers.
Long-distance group itineraries can be reviewed based on the route, duration, passenger count, baggage, vehicle type and operating requirements. Share the complete origin, destination, planned stops and return schedule for an accurate review.
Empire Limos International will review the passenger count, route, schedule and vehicle requirements for your group transportation request.