What information should I provide when requesting chauffeur service?
Date, time, pickup spot, drop-off spot, and how many people are coming along. If a flight or a meeting is tied to any of that, mention it up front — it's usually what changes the timing.
Should I book point-to-point or hourly service?
If you've got one stop each direction, go with point-to-point. If the vehicle has to sit and wait while you're in and out of buildings, hourly usually ends up cheaper in the long run.
How do I choose the right vehicle?
Passenger count and luggage are really the two things that matter here. A sedan handles two people with carry-ons just fine. Beyond that, you're likely looking at an SUV or a Sprinter.
Can I arrange transportation for someone else?
Absolutely. Just list their phone number and pickup details on the reservation instead of your own, since the chauffeur will need to reach them, not you.
Do you provide airport arrival and departure transportation?
That's the bulk of what we handle at CAK. We keep an eye on your flight from our end, so schedule changes get factored in automatically, without you having to call anyone.
Can groups reserve Sprinters, mini coaches or motor coaches?
Yes, and the right pick usually depends on group size plus luggage — a group dressed for a wedding needs something different than a dozen people hauling ski bags.
Can the chauffeur make several stops?
As long as we know about them in advance. Adding one at the last minute isn't impossible, but it's not something we can promise on the spot.
How early should I reserve?
The moment you've got a date locked in. You don't need to book months ahead, but weekends like graduation or wedding season fill up the good vehicles fast.
Is chauffeur service available 24 hours a day?
Around the clock — 4 a.m. departures, midnight landings, all of it gets covered the same way.
What happens if my itinerary changes?
Call or message us the moment something shifts, and we'll update the reservation on our end so your chauffeur isn't working off the wrong plan.